Effective date: July 10, 2026
This page describes the refund terms for Run & Brunch merch purchased on runandbrunch.org and paid via Ameriabank (vPOS).
If you received a defective item or the wrong item, email support@runandbrunch.org within 14 days of receiving it, with photos of the item. We will either replace it or issue a full refund to the card used for payment.
Because merch (t-shirts, caps, and other items) is ordered in a specific size and often produced in a limited run for a specific drop, we do not offer refunds for change of mind or incorrect size selection, except where explicitly stated at checkout.
If your order hasn't yet gone to print/production or hasn't shipped, you can cancel it for a full refund — email support@runandbrunch.org as soon as possible after payment.
Approved refunds are returned to the card used for payment via the Ameriabank payment gateway. Processing time depends on the card-issuing bank and is typically up to 14 business days from refund approval.
Email support@runandbrunch.org with subject "Refund — [order number]", including: order number, email used for payment, reason for the refund, and photos of the item if applicable.